Shipping and Returns

Domestic Shipping Policy:

Shipment processing time

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

Some of our items are produced based on-demand and require 1 - 2 days production time plus your selected shipping method time. These on-demand products are marked on the product description page.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates:

We offer all shipping rates from USPS, UPS and DHL.

Shipping charges for your order will be calculated and displayed at checkout.

Shipment to P.O. boxes:

We do not ship to PO boxes

Shipment confirmation & Order tracking:

You will receive an order confirmation once your order has been confirmed and placed. This confirmation will outline your order contents and selected delivery method. You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

International Shipping Policy // Customs, Duties and Taxes

We ship internationally! Please note that Ruthless is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Returns and Exchanges

Most items available for sale on the site are made on demand and do not have inventory. As such, we cannot accept exchanges or returns in those products unless they arrive damaged. If you would like to request an exchange or return please email us with your name, order number and items for exchange/return via store@ruthlesspodcast.com.